We have heard reports that some corporate networks (this may include university networks or other non-standard internet connections) have been known to block access to certain parts of the underlying technology that powers Konf.

If this is the case for you, you have a few options.

  • If you are using a VPN or proxy servers to access your corporate network, try to disable these.

  • Use your home Wi-Fi network, or your organization's guest network - these typically don't have the same filters applied as the high-security main corporate network.

  • Use your mobile device as a "personal hotspot" using 3G or 4G connectivity, which would bypass your corporate network. You can usually find steps to enable this within your mobile device's Settings screen.

  • If none of that works, speak to your network administrator, who may be able to "whitelist" Konf on your network to allow access. This article has the information they need to help you out.

If you need any further assistance, get in touch with our support team by using the live chat.

The shortlink to this article is konf.link/vpn.

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