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Technical Help

Help for overcoming technical issues

Rana Hesham avatar Haje Kamps avatar Yasmine Hany Ahmed avatar +1
8 articles in this collection
Written by Rana Hesham, Haje Kamps, Yasmine Hany Ahmed and 1 other

I can't hear anything!

How do I troubleshoot audio during a session?
Yasmine Hany Ahmed avatar
Written by Yasmine Hany Ahmed
Updated over a week ago

How can I delete my Konf account?

You can complete a GDPR Right to Erasure Request Form via the Konf Legal page
Mat Rodger avatar
Written by Mat Rodger
Updated over a week ago

How can I avoid audio echoing?

Help fix echoing and feedback during live sessions
Yasmine Hany Ahmed avatar
Written by Yasmine Hany Ahmed
Updated over a week ago

Is my corporate network blocking access to the event?

Help with accessing Konf when using a corporate network
Yasmine Hany Ahmed avatar
Written by Yasmine Hany Ahmed
Updated over a week ago

Whitelisting the Konf platform

If your corporate network is blocking Konf, pass this article to your IT team!
Haje Kamps avatar
Written by Haje Kamps
Updated over a week ago

I can't see the video for the event!

Does the video show up blank, or do you get an error message for your video stream? Here's some solutions
Haje Kamps avatar
Written by Haje Kamps
Updated over a week ago

How to give Konf browser permissions in chrome

Rana Hesham avatar
Written by Rana Hesham
Updated over a week ago

I can't access the event!

General troubleshooting for attendees having problems entering events
Mat Rodger avatar
Written by Mat Rodger
Updated over a week ago
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