Technical Help

Help for overcoming technical issues

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8 articles in this collection
Written by Rana Hesham, Haje Kamps, Yasmine Hany Ahmed and 1 other

I can't hear anything!

How do I troubleshoot audio during a session?

Written by Yasmine Hany Ahmed
Updated over a week ago

How can I delete my Konf account?

You can complete a GDPR Right to Erasure Request Form via the Konf Legal page

Written by Mat Rodger
Updated over a week ago

How can I avoid audio echoing?

Help fix echoing and feedback during live sessions

Written by Yasmine Hany Ahmed
Updated over a week ago

Is my corporate network blocking access to the event?

Help with accessing Konf when using a corporate network

Written by Yasmine Hany Ahmed
Updated over a week ago

Whitelisting the Konf platform

If your corporate network is blocking Konf, pass this article to your IT team!

Written by Haje Kamps
Updated over a week ago

I can't see the video for the event!

Does the video show up blank, or do you get an error message for your video stream? Here's some solutions

Written by Haje Kamps
Updated over a week ago

How to give Konf browser permissions in chrome

Written by Rana Hesham
Updated over a week ago

I can't access the event!

General troubleshooting for attendees having problems entering events

Written by Mat Rodger
Updated over a week ago