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Technical Help
Technical Help
Help for overcoming technical issues
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14 articles in this collection
Written by
Rana Hesham,
Haje Kamps,
and
Gregory Barber
What browser requirements does Konf have?
Minimum requirements for accessing the Konf platform via your web browser
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Written by
Gregory Barber
Updated over a week ago
How can I enable live captioning?
Use Google Chrome's Live Caption feature to add subtitles to your sessions for better accessibility
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Written by
Gregory Barber
Updated over a week ago
No one can hear me!
How do I troubleshoot my microphone during a session?
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Written by
Gregory Barber
Updated over a week ago
What specification should I use for my RTMP livestream?
Advice on bitrate and resolution for live streaming video on Konf
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Written by
Gregory Barber
Updated over a week ago
No one can see me!
How do I troubleshoot video during a session?
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Written by
Gregory Barber
Updated over a week ago
How can I unblock mic/camera access to Konf?
Give microphone and camera access to Konf in Chrome
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Written by
Gregory Barber
Updated over a week ago
I can't hear anything!
How do I troubleshoot audio during a session?
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Written by
Gregory Barber
Updated over a week ago
How can I delete my Konf account?
You can complete a GDPR Right to Erasure Request Form via the Konf Legal page
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Written by
Gregory Barber
Updated over a week ago
How can I avoid audio echoing?
Help fix echoing and feedback during live sessions
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Written by
Gregory Barber
Updated over a week ago
Is my corporate network blocking access to the event?
Help with accessing Konf when using a corporate network
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Written by
Gregory Barber
Updated over a week ago
Whitelisting the Konf platform
If your corporate network is blocking Konf, pass this article to your IT team!
Written by
Haje Kamps
Updated over a week ago
I can't see the video for the event!
Does the video show up blank, or do you get an error message for your video stream? Here's some solutions
Written by
Haje Kamps
Updated over a week ago
How to give Konf browser permissions in chrome
Written by
Rana Hesham
Updated over a week ago
I can't access the event!
General troubleshooting for attendees having problems entering events
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Written by
Gregory Barber
Updated over a week ago